A Business Manager'S Complete Guide To Salesforce Crm
Last updated 12/2014
MP4 | Video: h264, 1152x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.39 GB | Duration: 10h 9m
Improve collaboration, elevate proficiency and facilitate more productive business relationships in your organization.
What you'll learn
Become a Salesforce.com power user, fluent in key terminology and proficient in the functionality.
Learn how to integrate outlook emails, contacts, appointments and keep synchronized.
Effectively use Chatter; post, follow and make comments improving communication and collaboration with co-workers.
Plan out sales stages and strategies in Salesforce.com.
Filter and sort Leads, Accounts, Contacts, Opportunities and other lists with ease.
Learn the fundamentals of Views, Reports Dashboards.
Identify coaching opportunities and best practices for the Sales Manager role.
Requirements
Best when viewed using Google Chrome, also works with other Internet browsers.
Description
This course will teach you how to create a customer-focused business that will keep customers satisfied and coming back for more.You'll master how to use SalesForce to improve your company's customer service, whether you operate a service-based or product-based business.By learning the ins and outs of this valuable customer relationship management program, your sales and service teams will be at the top of their game.Learn How to Effectively Use SalesForce to Manage Customer RelationsManage Leads and Track Opportunities to Increase SalesCreate Reports, Collaborate, and Manage a Sales TeamConnect to Social Networks and Improve Customer SatisfactionBoost Customer Satisfaction and Sales in Any Business by Using SalesForceWith a customer relationship management (CRM) program like Salesforce, you'll have the tools necessary to encourage and maintain customer loyalty, and this could...
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