Quality Assurance For Business And Operational Excellence

What you'll learn
Understand how to formulate, implement, and maintain error-free performance in order to be able to deliver superior value to customers
Ability to be able to continually improve workable quality systems required to transform any business endeavor.
Ability to apply the fundamental tools, techniques and principles of quality assurance and quality control to enhance quality culture in any organization.
You will be able to conduct effective root cause analysis to identify areas of improvement and implement findings.
Will able to apply quality methodologies to improve decision-making skills.
Drive continuous improvement initiatives within your organization through the application of benchmarking and kaizen methodologies.
Requirements
Internet access
Description
This course is designed to enable you understand and be able to apply the principles, tools and techniques in quality management with the goal of ensuring continuous excellence in your business and operational processes. The course is sectioned into 6 parts - process improvement foundations, leadership excellence for the quality systems, root cause analysis, the lean enterprise, benchmarking and kaizen methodologies.Process Improvement FoundationsThe objective of management is to make improvements-not only to products and services but also to entire processes. The difficult thing is to know what requires improvement, and then whether you are able to effect positive change. In this course, you will learn some tools used for process improvement, such as statistical process control, the new quality tools...

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