The Complete Business Communication Masterclass

What you'll learn
Use an effective communication process
Find your communication style
Reflect on your communication strengths
Develop your communication weaknesses
Demonstrate assertive behaviour
Adopt assertive language
Adapt your body language
Write effective emails that get responses
Experiment with empathy
Adapt your communication style to get better results
Requirements
No previous knowledge or experience required
Description
Welcome to the Complete Business Communication masterclass course, where you will learn how to transform your workplace and relationships through the power of communication.My name is Irina Ketkin and I am a Learning and Development consultant with over a decade of experience in training soft skills and people development. I have worked with companies around the world and across multiple industries. I help employees, managers and leaders find their voices and fulfil their potential through soft skills training, custom made development programmes, team building workshops and personal coaching.I designed this course for anyone looking to improve their professional lives and enhance their communication game.By the end of the course, you will be able to use the communication process to your advantage, find your own style, reflect on your communication strengths and develop your weaknesses, you will demonstrate assertive behaviour and adopt an assertive language; We will work with your body, hands, gestures and facial expressions. I will also help you write effective emails that get responses and reports that are actually read! And if that's not enough...

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