Published 11/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.90 GB | Duration: 4h 21m
Many visual examples, cases, and full implementation scenarios
What you'll learn
Understanding ITIL 4 Foundation concepts and components
Understand your role and responsibilities regarding IT Service Management
Understand aspects of implementing ITIL processes and creating a cycle of continuous improvement.
Identify the sub-activities for each best practice process
Grasp the Ideas behind ITIL 4 and its components, how they work together and how to implement them separatly
Establish a Value Stream to Create a New Service
Requirements
You must be working in the field of information technology
No programming experience needed
Description
NON-AFFILIATION DISCLAIMER: THIS COURSE IS NOT ASSOCIATED WITH NOR ENDORSED BY AXELOS.***See Legal Disclaimer Lecture***There are a lot of ITIL 4 courses on the internet, so what is special about this course.First things first: I established this course around a dummy company to make it simple for you to grasp the ideas behind ITIL 4 and its components.Second: I will provide enough examples, scenarios, and cases related to the implementation of ITIL 4 and its components.Third, I am providing two complete scenarios on how to create a service and solve a problem using all four of the ITIL 4 components; how they work together and how they can be used independently.Last but not least, this course isn't just about how to use ITIL 4 in real life. It's also for IT professionals who want to pass the ITIL 4 Foundation Exam and get ready for both intermediate and master courses in the future.So, if you want to understand, implement, and also get certified, this is the right course for you.I can assure you that by the end of this course, you will understand everything about ITIL 4 Foundation and be...
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